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Customer Support Summit San Francisco

September 16 - September 17

The Customer Support Summit brings together industry leaders and innovators to explore the future of customer service in an AI-driven world. Attendees will have the opportunity to engage in thoughtful discussions, gain insights from expert speakers, and network with peers in the customer support field. This event is designed to help you stay ahead of the curve by learning what’s working, what’s next, and how to enhance your team’s capabilities.

  • Deliver high-quality support at scale with AI-enabled personalization.
  • Accelerate ticket resolution by empowering support agents.
  • Transform touchpoints into actionable insights for smarter decisions.
  • Strengthen AI strategies to drive customer loyalty and retention.
  • Explore the integration of AI, bots, and automation in support processes.
  • Discover best practices for agent training and development.

The event is ideal for customer support professionals, service leaders, and anyone interested in the intersection of AI and customer experience. With over 750 attendees and 150 speakers, the summit offers a rich environment for learning and professional growth.

Venue

Hyatt Regency San Francisco Airport
1333 Old Bayshore Hwy
Burlingame, California 94010 USA
View Venue Website

Other

Format
In-person
Alternative Name
CSSF
Number of Attendees
750
Number of Speakers
150