Customer Success Festival New York

The Customer Success Festival New York is a premier event designed to elevate customer success strategies by connecting industry leaders and professionals. Attendees will experience two days of unrivaled networking, learning, and discussion, with a focus on implementing impactful CS tactics and leveraging the latest industry trends.

• Implement impactful CS tactics into your strategy.
• Leverage the latest industry trends & emerging tech to amplify reach.
• Prove the strategic value of CS and embed a customer-centric mindset across your entire organization.
• Optimize complex onboarding sequences to reduce early-stage churn.
• Harness the power of AI to balance automation with a human-centric strategy.

This conference is ideal for customer success professionals, product marketing managers, and anyone looking to enhance their CS function. Keywords include customer success, industry trends, AI, onboarding, and cross-functional collaboration.