April 23, 2026
The Customer Loyalty & Retention Conference is an essential gathering for industry professionals seeking to enhance brand loyalty and customer retention strategies. Produced by Global Insight Conferences, known for 16 years of quality, this event promises actionable insights and innovative approaches to CRM and customer experience. Attendees will gain fresh perspectives from leading thought-leaders and explore the future of loyalty strategies.
What to Expect:
- Engage with over 20 leading cross-sector loyalty, retention, and CRM thought-leaders.
- Participate in interactive panels and networking exhibitions.
- Explore case studies from renowned brands like Matalan, Virgin Active, and Openreach.
- Discover intelligent AI integration and hyper-personalization techniques.
- Benefit from industry benchmarking and future forecasting for lasting customer loyalty.
Focus Areas:
- AI and Automation Integration
- Customer Data and Feedback Prioritization
- Personalization Strategies
- Omni-Channel Experiences
- Customer Trust and Privacy
Keywords: customer loyalty, retention strategies, AI integration, CRM, personalization
Target audience:
Marketing professionals, CRM managers, customer experience strategists, and business leaders dedicated to advancing customer loyalty and retention.
What attendees say:
Attendees appreciate the vibrant discussions and practical insights offered at the conference. The event is praised for its high-impact strategies and the opportunity to network with industry pioneers, making it a cornerstone for professionals aiming to advance their customer loyalty initiatives.
Join us to connect with industry leaders and discover innovative strategies that will transform your approach to customer loyalty and retention.

