Customer Success Festival Chicago

The Customer Success Festival brings together industry pioneers to share insights on elevating customer success strategies through case studies and best practices. This event offers two days of networking, learning, and discussion aimed at advancing your customer success knowledge. Attendees will gain valuable insights into:

• Proving strategic value and implementing impactful customer success tactics.
• Leveraging industry trends and emerging technologies to enhance customer engagement.
• Building a local and global network within the customer success community.
• Embedding a customer-centric mindset across organizations.

With over 150 attendees, 30+ speakers, and representation from 100+ companies, the festival is designed for customer success professionals seeking to enhance their skills and strategic value. Participants will learn to balance automation with a human-centric approach, engage stakeholders, and optimize customer onboarding processes. This event is ideal for senior management and professionals looking to drive adoption and expansion through world-class customer interactions.