February 11, 2026 - February 12, 2026
The Customer Success Festival Austin is a transformative gathering for professionals committed to enhancing customer experiences. This event draws a diverse crowd of experts eager to explore cutting-edge strategies in customer success, with insights shared by leading figures in the field such as Product Marketing Manager. Attendees will leave empowered to drive innovation and optimize customer journeys.
What to Expect:
- Engage with over 25+ speakers and 100+ attendees to exchange ideas and experiences.
- Deep dive into case studies showcasing AI and personalization at scale.
- Participate in interactive workshops to refine retention and expansion strategies.
- Network with senior management from 75+ companies.
- Explore frameworks for positioning customer success as a key revenue driver.
Focus Areas:
- AI in Customer Success
- Personalization at Scale
- Customer Experience (CX) Strategies
- Retention and Expansion
- Cross-functional Collaboration
Keywords: customer success, AI, personalization, CX, networking
Target audience:
This event is designed for customer success professionals, managers, and leaders looking to enhance their strategic impact and network with peers.
What attendees say:
Attendees often appreciate the depth of practical insights and the quality of networking opportunities, emphasizing the event’s role in shaping the future of customer success strategies. The collaborative atmosphere is frequently highlighted as a catalyst for forming valuable industry connections.
Join us to connect with industry leaders and drive the future of customer success.
