Customer Contact East

Customer Contact East is a pivotal gathering for customer engagement leaders, offering a unique blend of strategic insights and practical solutions. This exclusive event is designed to foster strategic transformation and measurable value in the customer experience domain, making it an essential stop for those looking to stay ahead in the rapidly evolving customer care landscape.

What to Expect:

• Engage with headliners like Rockstar Insights and Fab Facilitators, who bring cutting-edge perspectives.
• Participate in the highly anticipated CX Women’s Leadership Alliance Workshop.
• Explore three dedicated zones focused on AI integration, customer personalization, and process automation.
• Network with an advisory board of industry leaders and current sponsors.
• Access to the Customer Engagement Leadership Council for strategic insights.

Focus Areas:

• AI Integration
• Customer Personalization
• Process Automation
• Leadership Transformation
• Strategic Engagement

Keywords: customer experience, strategic transformation, AI integration, process automation, leadership council

Target audience:
Designed for customer experience professionals, decision-makers, and industry leaders seeking to drive innovation and efficiency in their organizations.

What attendees say:
Attendees frequently highlight the event’s ability to deliver actionable insights and transformative strategies. The diverse range of sessions and expert speakers create a dynamic environment that fosters networking and knowledge sharing, making it a must-attend for those committed to advancing their customer engagement strategies.

Join us to connect with thought leaders and drive the future of customer experience innovation.