November 16 - November 20
Service Management World is the ultimate destination for IT support and service management professionals to gather insights and innovate. With over 30 years of empowering the industry, this event is a catalyst for connecting experts and driving forward-thinking strategies. Experience a blend of learning and networking that transforms careers and businesses alike.
What to Expect:
- Engage with industry-leading keynotes and workshops designed to elevate your career.
- Network with peers and experts to collaborate and share best practices.
- Explore cutting-edge tools and metrics for a measurable impact on service management.
- Discover how AI and automation streamline operations and empower hybrid teams.
- Participate in sessions led by industry figures like Christopher Patterson and Stephanie Davis.
Focus Areas:
- Frameworks and Methodologies
- Culture and Leadership
- Strategic Decision-Making
- Service Management Modernization
- Talent Management Strategies
Keywords: service management, IT support, AI, automation, networking
Target audience:
IT support and service management professionals looking to innovate and drive value in their organizations.
What attendees say:
Attendees appreciate the comprehensive insights and practical sessions that enhance their skills and knowledge. The event is praised for its motivational keynotes and the opportunity to network with like-minded professionals, fostering a collaborative environment for growth and innovation.
Join Service Management World to connect with peers, gain actionable insights, and transform your service management approach.

